How do I manage or customize my Meeting Types?

Meeting types are powerful feature of because they let you easily pre-configure your meeting settings, and then reuse these settings for faster meeting scheduling. 

While includes a number of pre-configured meeting types out of the box, users in Professional and Corporate plans can also now easily add their own Custom Meeting Types! This makes it easy to configure each different meeting according to your personal needs. For example you can customize your "discovery" calls with specific settings like a 30min duration, video conferencing and 11am-7pm availability, and then customize your on-site interviews with the office location, a 2hour duration and a 10-5pm availability to ensure your hiring managers can also attend.

Custom meeting types are also a great way to create customized Personal Scheduling links. (Your Personal Scheduling link is a public URL that you can share with anyone to easily book a meeting with you). 

To manage or customize your Meeting types and settings head over to Learn more below on managing these settings.

NOTE: Basic Plan users can use out-of-the-box meeting types; such as "Meeting (Default)", "Call" and "Lunch" but cannot create custom meeting types. To create a custom meeting type please upgrade to Professional or Corporate plans

Applying a Meeting Type

This section covers how to apply an existing meeting type via web or chat. To learn how to customize your current meeting types or create new ones please scroll down.

On the Web

To use your pre-configured meeting type when scheduling via the web, simply select it from the "Meeting Type" dropdown menu under the Details tab. This will pre-configure all the settings based on those currently associated with that meeting type. For example you will see the duration and availability will update, and any other settings like location or lead time will be set. 


To use your meeting type when scheduling via your favourite chat platform like Slack, you can reference it by saying the type name, followed by the word "Meeting". For example if your meeting type name is "Interview" you would tell you assistant "Book a Interview Meeting with..." This will pre-configure all the settings based on those currently associated with that meeting type. 

Managing your Meeting Types

To manage your Meeting Types go to:

All of your meeting types will be listed to offer an easy overview. From this page you can quickly copy a personal scheduling link for any meeting type, or click "Edit" next to each type to customize the meeting settings.

The edit view will allow you to edit any of the pre-configured options. These options are grouped into three main sections - Name & Link, Availability and Location. See the next section for more information on each of these.

Meeting Types (Out of the Box)

The following meetings are currently available out of the box. For all users we highly recommend you customize your out-of-the box meeting types to personalize your experience (learn more. Custom Types can also be added for Professional or Corporate users. If you are currently on Basic, we highly recommend you upgrade in order to create your own custom meeting types and unlock the power of 

  • Default Meeting 
    • This is the default meeting type if a different one is not selected during meeting creation
  • Call
  • Skype / Webex / Google Hangouts
  • Breakfast
  • Lunch
  • Dinner
  • Drinks

What does "learned" mean? (hint... it's A.I. :)

For the out-of-the box meeting types "Learned" appears as an option under availability settings. "Learned" means that your assistant will use your data to learn your preferences. This is part of the AI component of your automated assistant.  For example if you like your coffee meetings to be limited to 30min, occur between 2:00-4:00pm at your favourite corner coffee shop, and your lunch meetings are typically for 2 hours from 12:00-2:00pm; your assistant will learn your habits and update your meeting settings accordingly. You can also easily pre-configure these settings so your assistant can set up your meetings in a snap!

  • The defaults for your meeting types are based on what your assistant has learned from your calendar, to change these at any time click here
  • If you would like to change what the assistant learns, all you need to do is uncheck the "learned" box and manually teach your assistant what your preference is.

Adding a Custom Meeting Type

NOTE: Basic Plan users cannot create custom meeting types. To create a custom meeting type please upgrade to a Professional or Corporate plans

To start adding new custom meeting type go to and click the "+ New Meeting Type" button.

Tip! If you are a Calendly user you can more quickly get started by importing your existing event types - learn more

To save any meeting type you will first need to give your meeting type a label. Choose this label carefully as this name will be used to request the meeting type and will be visible to your meeting invitees (appearing on the meeting selection page and the personal scheduling link form page).

Once you have entered a custom label for your meeting type you will be able to customize the following settings for your new meeting type:

Name & Link

  • Meeting Type Name - Give your meeting type a name. Once saved this can't be edited so please choose wisely. 
  • Personal Scheduling link - Your Personal Scheduling link is a public URL that you can share with anyone to easily book a meeting with you! Add this self scheduling option to an email, share it via SMS or chat, or integrate it with your web lead forms. 
  • Allow invitees to invite additional guests - Allow any invitee (who you share your scheduling link with) to easily invite guests to a meeting that they self-book with you. This will enable an 'Add Guests' option on the scheduling link landing page.
  • Default Meeting Title - Enter a default title to automatically use for any associated Personal Scheduling link, or meeting scheduled via the web scheduler or chat. If you don't select a Default Meeting Title or customize your own meeting title on the fly, then the meeting title will defer to the existing Zoom default (meeting type + invitee names - e.g. "Coffee: Jill/Mike/Sam").
  • Meeting Instructions - Easily add meeting instructions to your Meeting Selection page and the Personal Scheduling link form. This is useful for adding a brief bio or to clarify the purpose of the meeting. Meeting instructions now includes a rich-text editor for adding styling options such as bold, italic or bullets. 
  • Information on how to reference the meeting type from chat


  • Duration - How long will this meeting type last? e.g. 1hr, 30min
  • Availability Window - Is there a time of day you prefer for these type of meetings to happen? Don't make this too narrow if you are meeting with external clients, as it will limit the time offered to them.
  • Date Range - This option allows users to limit the default date range offered to invitees. For example if "3 weeks" is set, invitees will only be shown the next 3 weeks of your calendar availability - and will not be able to book a time past that date range. 
  • Lead Time - Lead Time setting ensures that you are never caught off guard with a last minute meeting! Lead time is the minimum amount of time before a meeting can be scheduled.
  • Shared Availability - Shared Availability settings allow Corporate plan users to customize their availability settings for even greater flexibility and control when working with colleagues. 
    • Off: When Shared availability is set to off then only the meeting creators availability will be used on the Meeting acceptance page (where your invitees select time). This is the default for all Professional and Basic users. 
    • On-Behalf allows you to easily substitute another member's availability instead of yours. When the meeting is booked, the meeting ownership is transferred to that member and added only to their calendar. Learn More
    • Collective Availability uses the overlapping availability of all internal users invited to the group meeting. External attendees will only be able to select from times that all internal invitees are mutually available. Learn More
    • Round Robin allows you to distribute meetings between members in your organization. Meeting invitees will be able to select a time with any available team member. Learn More

Location & Conferencing

  • Location / Phone Number - Enter the on-site location where the meeting will occur, or phone number where you want to connect
  • Video Conference Provider  - Connect your favourite video conference provider such as or Webex for seamless scheduling of video conferences.

Don't forget - Once you're done any updates click SAVE to apply your changes!

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